Frequently Asked Questions
Everything you need to know about your MCoBeauty favorites.
Are MCoBeauty products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, and we are PETA-certified.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your parcel's journey.
What is your return policy?
We offer returns on items that are unopened and in their original packaging within 30 days of purchase. Please note that for hygiene reasons, used makeup products cannot be returned.
Do you offer international shipping?
Currently, we ship to a wide range of international locations. Shipping costs and delivery times vary depending on your destination and are calculated at checkout.
Are your products vegan?
Many of our products are vegan. You can find a full list of ingredients on each product page, and vegan-friendly items are clearly marked with a vegan logo.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Afterpay and Klarna.